Customer Service

Shipping Info 

Were happy to tell you that we ship WORLDWIDE! EXCLUDING INDONESIA Here's how the prices work:   

Within Mainland  UK:  £2.50 - £5

NIreland &UK isles:   £10

To Europe:                    £12

Rest of the world:       £20

Please see checkout for totals to your region. We use Royal Mail as our courier. All orders received by 3pm will be shipped the same day. All orders sent out to customers in the mainland UK will be received within 1-2 working days, and all oversea orders can take up to 7-10 working days.

We wrap all our goods in bubble wrap and do our best to make sure they arrive in perfect condition, any problems with your orders please give us feedback as its greatly appreciated!

 

Terms & Conditions 

ALL PAYMENTS GO THROUGH PAYPOINT.NET WHICH IS ONE OF THE LEADING ONLINE SECURE BANKING SERVICES

When an order is placed with 5050store.com we will send out an automated email to confirm that an order has been placed, once we have processed your email you will receive confirmation of your order, if in the unlikely case that the item is out of stock you will receive an e mail stating this and no funds will be taken from your account.

We will do our very best to make sure that all orders are filled and any issues with price or stock errors you will be contacted and 5050store has the right to cancel any orders with errors or discrepecies of any kind.

Returning goods 

Please contact us within 7 days if you are unhappy with the goods you have received, you will then receive a returns number for your item and you must post back to us with all the original packaging. the shipping charges must be covered by yourselves.

Faulty goods

We offer a return policy for genuine manufacturers faults , please email store@5050store.com with photos wherever possible  and we require the goods to be returned within 28 days for inspection, we will do our best to replace these goods or offer you a credit for the value.

If you have any queries please contact us:

store@5050store.com or call us on 0117 930 4990

Many thanks,  The 5050 store family.